License status
What Active, Grace, and Expired mean for you
Your Proxima Gateway license is a bearer token the proxy sends to the dashboard once a minute as part of the heartbeat. The dashboard validates it and replies with one of three states. The state controls whether your proxy keeps serving traffic.
The three states
✅ Active
Everything works normally. This is the default state for a new license.
⚠️ Grace
Your admin has revoked the license, but the proxy is still running. You
have until graceExpiresAt (5 days by default) before service stops.
What you'll see:
- A yellow banner at the top of
/app: "License in grace period. Service will stop on<date>. Contact your administrator." - Proxy traffic flows normally — clients see no difference
- The heartbeat keeps reporting Grace until either it's reinstated or the grace window expires
What to do: contact your admin. They can click Reinstate to flip you back to Active any time before the deadline.
⛔ Expired
Past the grace window. The proxy:
- Receives
EXPIREDfrom the next heartbeat - Sends itself
SIGTERM - systemd restarts it (RestartSec=5)
- The new process heartbeats again, gets
EXPIREDagain, terminates again — a loop until the license is reinstated or the unit is disabled
Effect on traffic: the proxy is down. Inbound requests get connection refused.
What you'll see in the dashboard:
- A red banner: "License expired. Contact your administrator to restore service."
- Manage / Firewall / Logs are still browsable, but config pushes to the proxy will silently fail (the proxy isn't there to receive them)
What to do: contact your admin. They can click Reinstate to flip you back to Active. The proxy resumes on its next heartbeat (≤ 60 s).
License regeneration
If your license key is ever exposed (e.g. someone screen-shared
/etc/proxima-gateway/config.json), your admin can Regenerate the
key. Effects:
- The old key is invalid immediately
- The proxy's next heartbeat fails with 401
- The proxy SIGTERMs itself, systemd restarts it, fails again — same loop as Expired
- You must re-run Install from
/appto write the new key intoconfig.json
Where the key lives
Your license key only exists in two places:
- The dashboard's database (
Server.apiKey, plaintext column) - Your server's
/etc/proxima-gateway/config.json(mode 0600, root-only readable, on disk in plaintext)
It is never shown in any customer-facing UI. If you need to see the plaintext key for support, your admin can reveal it from Admin → Users → Edit → License card.